FAQ

How long will it take for my order to ship?

All items that are not pre-orders typically ship out within 1-2 weeks unless otherwise specified. Feel free to reach out to me before placing your order to confirm!

What is the difference between a plushie and a pattern?

My plushies are finished stuffed animals that will be shipped to you. Patterns are digital files for people who know how to crochet. Please ensure you are ordering the correct product. Refunds will not be given for digital files.

Do you take custom orders?

Currently I am not accepting custom orders.

What are the care instructions for my stuffed animal?

I recommend cleaning my plushies gently with a warm, damp cloth. Due to the handmade nature of my items, it is recommended that you do not tug on embroidered elements such as smiles.